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<title>Visual Workplace Radio: Let the Workplace Speak</title>
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<description>Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.</description>
<pubDate>Wed, 10 Jun 2026 02:16:13 +0000</pubDate>
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<title>ENCORE  Your Success Infrastructure (3): Laminated Map + Hit List + Visual Blitz</title>
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<description>What is the set of practices and mechanisms that must be in place before your company can successfully launch a process that establishes continuous systematic improvement as a way of life in the enterprise? This week’s show on Visual Workplace Radio is the third and final in a series that describes that. In it, your host and visual workplace expert, Dr. Gwendolyn Galsworth, describes the last three of the eight requirements she considers indispensable, in this case, for a highly-effective deployment of workplace visuality. They are: the Laminated Map, the Area Hit List, and the Visual Workplace Blitz. Working together, these processes help us find, hold, and drive meaningful improvement outcomes. Join Gwendolyn as she drills deeper into the vital behind-the-scenes preparation that supports the march of improvement through your work areas, across functions, and onto your bottom line. Once again, we understand: a journey's destination is part of its first step. Let the workplace speak.</description>
<pubDate>Tue, 01 Dec 2020 08:00:00 +0000</pubDate>
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<title>ENCORE  Success Infrastructure (3): Laminated Map+Hit List+Blitz</title>
<link>https://cdn.voiceamerica.com/business/011953/galsworth052119.mp3</link>
<description>What is the set of practices and mechanisms that must be in place before your company can successfully launch a process that establishes continuous systematic improvement as a way of life in the enterprise? This week’s show on Visual Workplace Radio is the third and final in a series that describes that. In it, your host and visual workplace expert, Dr. Gwendolyn Galsworth, describes the last three of the eight requirements she considers indispensable, in this case, for a highly-effective deployment of workplace visuality. They are: the Laminated Map, the Area Hit List, and the Visual Workplace Blitz. Working together, these processes help us find, hold, and drive meaningful improvement outcomes. Join Gwendolyn as she drills deeper into the vital behind-the-scenes preparation that supports the march of improvement through your work areas, across functions, and onto your bottom line. Once again, we understand: a journey's destination is part of its first step. Let the workplace speak.</description>
<pubDate>Tue, 01 Dec 2020 08:00:00 +0000</pubDate>
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<title>ENCORE   The 3-Legged Stool + Improvement Time Policy + Infrastructure (2)</title>
<link>http://cdn.voiceamerica.com/business/011953/galsworth111020.mp3</link>
<description>Success in implementing improvement is not just about what to do--but when to do it and by whom. This week on Visual Workplace Radio, your host and visual expert, Gwendolyn Galsworth, presents the second of three shows on an Improvement Infrastructure: the eight behind-the-scenes elements that work synergistically to ensure your deployment outcomes. Continuing, she introduces the purpose and logic of the 3-Legged Stool—those key site leaders that prepare for an effective launch and support long-term outcomes. Then she explains what an official improvement time policy is and why it is indispensable to the on-going success of your improvement journey. She knows what you know: In the battle between production and improvement for time, production always wins. That is as it should be. Your company is in the business of producing products and services. But without a written improvement time policy, there is a real danger that needed improvement will never happen. Tune in/Learn more.</description>
<pubDate>Tue, 10 Nov 2020 08:00:00 +0000</pubDate>
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<title>ENCORE  Your Success InfraStructure (1)</title>
<link>http://cdn.voiceamerica.com/business/011953/galsworth110320.mp3</link>
<description>With so many powerful improvement methods available—including visuality, why do so many fail and fail early? Firsat, companies have not put an improvement infrastructure in place prior to launch. There is no framework for success. Second, most companies don’t have a concrete means for tracking early victories and converting them into powerful next steps. This week on Visual Workplace Radio, your host and visual workplace expert, Gwendolyn Galsworth, shares the two sets of start-up requirements that companies need at the start of every improvement process (including visual conversions) in order to ensure intended outcomes happen and are long-term and sustainable. Listen and learn about the first four: 1) the Three Outcomes—the overriding goals of every transformation; 2) the importance of naming/knowing a Vision Place; and 3) importance of tracking bottom-line results; and 4) the meaning of great training materials. This is the first of a two-part series you won’t want to miss.</description>
<pubDate>Tue, 03 Nov 2020 08:00:00 +0000</pubDate>
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<title>ENCORE  Your Success Infrastructure (1)</title>
<link>https://cdn.voiceamerica.com/business/011953/galsworth050719.mp3</link>
<description>With so many powerful improvement methods available—including visuality, why do so many fail and fail early? Firsat, companies have not put an improvement infrastructure in place prior to launch. There is no framework for success. Second, most companies don’t have a concrete means for tracking early victories and converting them into powerful next steps. This week on Visual Workplace Radio, your host and visual workplace expert, Gwendolyn Galsworth, shares the two sets of start-up requirements that companies need at the start of every improvement process (including visual conversions) in order to ensure intended outcomes happen and are long-term and sustainable. Listen and learn about the first four: 1) the Three Outcomes—the overriding goals of every transformation; 2) the importance of naming/knowing a Vision Place; and 3) importance of tracking bottom-line results; and 4) the meaning of great training materials. This is the first of a two-part series you won’t want to miss.</description>
<pubDate>Tue, 03 Nov 2020 08:00:00 +0000</pubDate>
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<title>Empowerment’s Power Inversion (part 3)</title>
<link>http://cdn.voiceamerica.com/business/011953/galsworth091520.mp3</link>
<description>Remember the well-worn adage: The only way to achieve employee empowerment is to turn the top/down pyramid on its head—into the bottom/up pyramid? But what do we do with the top/down structure? The wrong step is to reject it and throw it out. The right step is to engage a process that blends the two power structures into a single, coherent framework of governance and participation. In the third and final show of this sub-series, Dr. Galsworth describes the 3-step process for liberating the hidden power of the empowerment paradigm through the re-distribution of power. Doing this launches executive and value-associate alike on a curve of learning and change that re-defines the roles of each and the outcomes for which each is responsible. Executives identify and drive the company’s vision, mission, values, strategy, systems (WHAT, WHO, WHY). And value-add associates learn to hold a steady focus on HOW. An effective work culture is balanced blending of the two. Let the workplace speak.</description>
<pubDate>Tue, 15 Sep 2020 07:00:00 +0000</pubDate>
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<title>The Hidden Geometry of Empowerment (part 2)</title>
<link>http://cdn.voiceamerica.com/business/011953/galsworth090820.mp3</link>
<description>The world of work can sometimes resemble politics in a hotly-contested election—with further polarization the method of choice for handling differences: Go to your corner and come out fighting. Though showy, playing our differences against each other is not a long -term win. This week, your host and visual workplace expert, Gwendolyn Galsworth, recounts the true story of Pro-Life and Pro-Choice groups doing the hard work of seeking and finding common ground. In so doing, they demonstrate the importance of our learning a new way and breaking the myth of either/or choices. No less so in the workplace where the process begins with an executive decision to invert the power pyramid and develop a new power proposition. Executives then learn a new way as do value-add associates. The result? Alignment and the simultaneous definition of areas of commonality and areas of enduring differences. In short: unity. And throughout, managers and supervisors are caught in the middle. Tune in/learn more.</description>
<pubDate>Tue, 08 Sep 2020 07:00:00 +0000</pubDate>
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<title>Supervisors: Keep a Low Profile (part 1)</title>
<link>http://cdn.voiceamerica.com/business/011953/galsworth090120.mp3</link>
<description>What does it mean for supervisors to keep a low profile during a visual conversion—and why is that important? After an overview of the factors in determining a company’s true level of organizational readiness for change, Gwendolyn Galsworth, your host and visual conversion expert, digs into the critical contribution your supervisors (and managers) make in cultivating—rather than pushing—the transition from a traditional top-down work culture to one that is empowered. This does not mean supervisors/their bosses surrender their decision-making role or abdicate their own leadership power. Not at all. It means they identify their power contribution and clearly distinguish that from the power contributions that value-add associates can and must make for the enterprise to grow and transform. Hidden within this process are what Gwendolyn’s calls the two pyramids of power—the top/down and the bottom up. Listen as she describes the telling differences between them and how each functions.</description>
<pubDate>Tue, 01 Sep 2020 07:00:00 +0000</pubDate>
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<title>Supervisors &amp; Your Visual Workplace Training Success!</title>
<link>http://cdn.voiceamerica.com/business/011953/galsworth082520.mp3</link>
<description>How do supervisors contribute to a successful visual workplace conversion? After a review of the principles to date (plus a newly-added discussion of discovery teaching/discovery learning), your host and visual expert, Gwendolyn Galsworth, details the remaining principles for an effective Work That Makes Sense Training. The focus? The crucial role supervisors play—which may not be what you or they expect. Yes, everyone knows it is vital for supervisors/managers to get on board. But in the WTMS process, their job is to strengthen i-driven visuality in associates by: a) keeping a low profile; b) not pushing/supervising in training sessions; and c) not “making” the change happen. Instead, a supervisor seeks to build the confidence, skill and spirited contribution of area employees as they visually convert the work areas. The focus is on ownership, self-leadership, and self-accountability. That’s how your supervisors contribute to your WTMS success and long life. Let the workplace speak.</description>
<pubDate>Tue, 25 Aug 2020 07:00:00 +0000</pubDate>
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<title>ENCORE  Doorway 1: The First S is for Spirit (Charley's Table-2)</title>
<link>https://cdn.voiceamerica.com/business/011953/galsworth042319.mp3</link>
<description>Companies dream about cultural transformation brought on by 5S. But it rarely occurs. In fact, quite the opposite: 5S can turn a growing culture into a dust heap at the very first step—getting rid of junk. Tune in to Visual Workplace Radio this week as Doorway 1 continues. Hear Gwendolyn Galsworth, your host and leading visual workplace expert, finish telling the story of Charley and his table—and the mistake made in the name of 5S neat and clean that Charley (and many others) never recovered from. Hear what really makes 5S a success. There’s an awful lot at stake. In the 5S reconfiguration Galsworth has developed over the past 30 years, she puts value-add associates front and center and lets them lead the change—a change in heart and in the physical workplace. She calls it “Work That Makes Sense,” a powerful, proven methodology to convert the HOW, WHAT, and WHO of letting operators get control of their corner of the world, visually. Listen/learn more. Let the workplace speak.</description>
<pubDate>Tue, 11 Aug 2020 07:00:00 +0000</pubDate>
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